Terms & Conditions

Violinistix by Sue

Effective Date: August 26, 2026

These Terms & Conditions (“Terms”) govern your use of the Violinistix by Sue (“Violinistix,” “we,” “us,” or “our”) website and services. By accessing our website, submitting an inquiry, booking our services, or otherwise using our services, you agree to these Terms.

1. Services

Violinistix by Sue provides professional violin and music-related services for weddings, events, celebrations, and other occasions.

Service availability, pricing, scheduling, performance requirements, deposits, cancellations, and other booking-specific terms may be provided separately during the inquiry or booking process.

Submitting an inquiry does not guarantee availability or constitute a confirmed booking unless otherwise agreed upon by Violinistix by Sue.

2. Website Use

You agree to use this website only for lawful purposes.

You may not use the website in any manner that could:

Violate applicable laws or regulations
Interfere with the operation or security of the website
Attempt to gain unauthorized access to systems or information
Infringe upon the rights of Violinistix by Sue or another party
Transmit malicious software, spam, or other harmful content

We reserve the right to restrict access to the website when reasonably necessary.

SMS Messaging Terms & Conditions

3. SMS Program Description

Violinistix by Sue offers SMS communications to individuals who voluntarily provide their mobile phone number and explicitly opt in to receive text messages.

Our SMS program may include both transactional/customer-care messages and, when separately authorized, marketing and promotional messages.

Transactional and Customer-Care Messages

Customers who specifically opt in may receive non-marketing SMS messages concerning:

Service inquiries
Quote requests
Consultations
Booking confirmations
Event details
Performance coordination
Appointment confirmations
Reminders
Scheduling and rescheduling
Service-related updates
Customer support

Marketing and Promotional Messages

Customers who separately opt in to marketing communications may receive recurring promotional SMS messages concerning:

Violinistix by Sue services
Availability
Special offers
Promotions
Announcements
Business updates

Transactional/customer-care SMS consent and marketing SMS consent are collected separately through dedicated consent options.

Consent to receive marketing or promotional SMS messages is not a condition of purchasing or receiving services from Violinistix by Sue.

4. SMS Opt-In and Consent

SMS consent is obtained through our website SMS opt-in form.

Customers voluntarily provide their phone number and actively select the applicable SMS consent checkbox before submitting their consent.

SMS consent checkboxes are:

Optional
Unchecked by default
Presented with applicable SMS disclosures
Separate where different types of messaging consent are requested

Providing a phone number alone does not constitute consent to receive marketing SMS messages.

By selecting an applicable SMS consent checkbox, you authorize Violinistix by Sue to send the type of SMS communications described in that consent disclosure to the mobile number you provided.

5. Message Frequency

Message frequency varies depending on your interactions with Violinistix by Sue, your booking or service activity, and the types of communications you have elected to receive.

6. Message and Data Rates

Message and data rates may apply to SMS messages sent to or received from Violinistix by Sue.

Your wireless carrier's standard messaging and data charges may apply. Contact your wireless provider for information regarding your messaging or data plan.

7. SMS Opt-Out Instructions

You may cancel SMS communications at any time by replying:

STOP

After you send STOP, you may receive a confirmation message indicating that you have been unsubscribed.

Following confirmation of your opt-out request, you will no longer receive SMS messages covered by that consent unless you subsequently opt in again.

8. SMS Help and Support

For assistance with our SMS messaging program, reply:

HELP

You may also contact Violinistix by Sue directly using the contact information provided on our website.

9. Carrier Liability

Wireless carriers are not liable for delayed or undelivered messages.

SMS delivery is subject to effective transmission by your wireless carrier and other service providers and therefore cannot be guaranteed.

10. SMS Privacy

Your privacy is important to us.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors or service providers that provide support services, such as customer service, may be permitted when necessary to provide our services.

All other use-case categories exclude text messaging originator opt-in data and consent. Text messaging originator opt-in data and consent will not be shared with any third parties, except aggregators and providers of the text messaging services as necessary to facilitate SMS communications.

For additional information regarding how we collect, use, and protect information, please review our Privacy Policy.

11. SMS Age Requirement

You must be 18 years of age or older to participate in the Violinistix by Sue SMS messaging program.

12. Intellectual Property

Unless otherwise stated, the content available through this website, including text, graphics, photographs, logos, branding, designs, and other materials, belongs to Violinistix by Sue or is used with appropriate permission.

Website content may not be copied, reproduced, distributed, modified, republished, or commercially exploited without prior authorization, except as permitted by applicable law.

13. Third-Party Services and Links

Our website may contain links to third-party websites, platforms, payment processors, scheduling systems, social media services, or other external resources.

Violinistix by Sue does not control these third-party services and is not responsible for their content, availability, privacy practices, security, or terms.

Your use of third-party services may be governed by their own terms and privacy policies.

14. Payments and Bookings

Where applicable, pricing, deposits, balances, payment deadlines, cancellation terms, rescheduling policies, and other conditions associated with a specific event or service may be established through a separate proposal, invoice, agreement, or service contract.

If there is a conflict between these general website Terms and a separately executed service agreement concerning a particular booking, the applicable service agreement will control with respect to that booking.

15. Disclaimer

We make reasonable efforts to maintain accurate information on our website. However, website information may be updated or changed without notice.

To the extent permitted by applicable law, the website is provided on an “as available” basis without guarantees that it will always operate without interruptions, delays, or errors.

16. Limitation of Liability

To the extent permitted by applicable law, Violinistix by Sue will not be liable for indirect, incidental, consequential, special, or similar damages resulting from your use of or inability to use this website.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

17. Changes to These Terms

We may update these Terms & Conditions periodically to reflect changes to our services, business practices, technology, or legal requirements.

The latest version will be posted on our website with the applicable effective date.

Continued use of the website following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

18. Contact Us

If you have questions regarding these Terms & Conditions, our services, or our SMS messaging program, please contact:

Violinistix by Sue
Website: https://www.violinistix.com/